How To Fix /SCMTMS/TEND209 - No e-mail text obj. defined in tend. Customizing for sending freight RFQs

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 209

• Message text: No e-mail text obj. defined in tend. Customizing for sending freight RFQs

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCMTMS/TEND209 - No e-mail text obj. defined in tend. Customizing for sending freight RFQs ?

  The SAP error message /SCMTMS/TEND209 No e-mail text obj. defined in tend. Customizing for sending freight RFQs typically occurs in the context of the SAP Transportation Management (TM) module when there is an issue with the configuration related to sending freight Request for Quotations (RFQs) via email. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Missing Email Text Object: The error indicates that there is no email text object defined in the customizing settings for sending freight RFQs. This means that the system cannot find the necessary text template to generate the email content for the RFQ.
  
  
  Configuration Issues: The customizing settings for the Transportation Management module may not be properly configured, particularly in the area related to email notifications for RFQs.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for SAP TM. You can do this by using transaction code SPRO.
  Go to the following path: Transportation Management -> Freight Tendering -> Define E-mail Texts for Freight RFQs.
  Ensure that there is a valid email text object defined for the RFQ process. If it is missing, you will need to create or define a new email text object.
  
  
  
  Create/Modify Email Text:
  
  If you need to create a new email text, you can do so in the customizing settings. Make sure to provide a meaningful description and content for the email that will be sent out when an RFQ is generated.
  Ensure that the text object is properly linked to the relevant RFQ process.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by creating a new RFQ and attempting to send it via email to ensure that the error no longer occurs.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting to send the RFQ has the necessary authorizations to access the email functionality within SAP TM.
  
  
  
  Review Documentation:
  
  Consult the SAP Help Portal or relevant documentation for additional guidance on configuring email notifications in SAP TM.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring email texts for RFQs.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Transport Management Documentation: Review the official SAP documentation for Transportation Management to understand the full context of RFQ processes and email configurations.
  
  By following these steps, you should be able to resolve the error message and successfully configure the email notifications for freight RFQs in SAP TM.