How To Fix /SCMTMS/TEND002 - Query not possible; no Internet user maintained for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 002

• Message text: Query not possible; no Internet user maintained for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND002 - Query not possible; no Internet user maintained for user &1 ?

  The SAP error message /SCMTMS/TEND002 Query not possible; no Internet user maintained for user &1 typically occurs in the context of SAP Transportation Management (TM) when a user attempts to perform an action that requires internet access or a specific user configuration, but the system cannot find the necessary internet user settings for that user.
  Cause:
  
  Missing Internet User Configuration: The user specified in the error message does not have an internet user profile maintained in the system.
  User Role Issues: The user may not have the appropriate roles or authorizations assigned to access the required functionality.
  System Configuration: There may be a misconfiguration in the system settings related to user management or internet access.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain Internet User:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID mentioned in the error message (&1).
  Check if the user has an internet user profile. If not, you need to create or maintain the internet user settings.
  Ensure that the user is assigned the appropriate roles that include internet access.
  
  
  
  Assign Roles:
  
  Ensure that the user has the necessary roles assigned that allow them to perform the required actions in SAP TM.
  You can check the roles assigned to the user in the SU01 transaction under the "Roles" tab.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the required transactions and functionalities in SAP TM.
  You can use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator. They can check the system configuration and user management settings.
  
  
  
  Documentation and Support:
  
  Refer to SAP documentation or support notes related to user management and internet user settings for additional guidance.
  If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Management: Familiarize yourself with user management best practices in SAP, including how to maintain user profiles and roles.
  
  By following these steps, you should be able to resolve the error and ensure that the user can perform the necessary actions in SAP TM.