How To Fix /SCMTMS/TCC_TCEXT002 - Tariff data could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_TCEXT -

• Message number: 002

• Message text: Tariff data could not be retrieved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_TCEXT002 - Tariff data could not be retrieved ?

  The SAP error message /SCMTMS/TCC_TCEXT002 indicates that the system was unable to retrieve tariff data, which is essential for transportation management processes. This error can occur in various scenarios, such as during the execution of transportation planning, freight order creation, or when trying to access tariff-related information.
  Causes:
  
  Missing Tariff Data: The most common cause is that the required tariff data is not maintained in the system. This could be due to missing entries in the relevant tables or configuration settings.
  Incorrect Configuration: The configuration for the transportation management system (TMS) may not be set up correctly, leading to issues in accessing tariff data.
  Authorization Issues: The user may not have the necessary authorizations to access the tariff data.
  Data Consistency Issues: There may be inconsistencies in the data, such as incorrect or incomplete entries in the master data or transactional data.
  System Performance Issues: Sometimes, performance issues or system downtime can lead to temporary unavailability of data.
  
  Solutions:
  
  Check Tariff Data: Verify that the necessary tariff data is maintained in the system. This includes checking the relevant tables (e.g., T001, T006, etc.) for the existence of tariff records.
  Review Configuration: Ensure that the configuration for the transportation management system is correctly set up. This includes checking the settings for the transportation lanes, freight agreements, and other related configurations.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access tariff data.
  Data Consistency Check: Perform a consistency check on the master data and transactional data to identify any discrepancies that may be causing the issue.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to transportation management and tariff data for any specific guidance or known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/TCC for tariff configuration and /SCMTMS/PL for transportation planning.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to retrieve the necessary tariff data.