How To Fix /SCMTMS/TCC_TCEXT001 - Location data could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_TCEXT -

• Message number: 001

• Message text: Location data could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_TCEXT001 - Location data could not be retrieved ?

  The SAP error message /SCMTMS/TCC_TCEXT001 Location data could not be retrieved typically occurs in the context of SAP Transportation Management (TM) when the system is unable to fetch location data for a specific transportation-related operation. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Possible Causes:
  
  Missing or Incomplete Location Data: The location (e.g., a plant, warehouse, or customer location) may not be properly defined in the system or may be missing entirely.
  Incorrect Configuration: There may be issues with the configuration settings in SAP TM or the integration with other modules (like SAP ERP).
  Authorization Issues: The user may not have the necessary authorizations to access the location data.
  Data Consistency Issues: There may be inconsistencies in the master data, such as incorrect or outdated entries.
  Technical Issues: There could be underlying technical problems, such as database connectivity issues or system performance problems.
  
  Solutions:
  
  
  Check Location Master Data:
  
  Verify that the location data (e.g., plants, customers, vendors) is correctly maintained in the system.
  Ensure that the relevant location is active and has all required fields filled out.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in SAP TM to ensure that they are set up correctly for location determination.
  Ensure that the integration with other modules (like SAP ERP) is properly configured.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the location data.
  Review the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data to identify and correct any inconsistencies.
  Use transaction codes like SLG1 to check for logs related to the error and identify any underlying issues.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, check for any technical issues such as database connectivity or performance problems.
  Consult with your SAP Basis team to investigate any system-level issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/LOC for location management and /SCMTMS/TCC for transportation cockpit.
  Documentation: Review SAP documentation related to Transportation Management for best practices and configuration guidelines.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.