How To Fix /SCMTMS/TCC_HL_MSG851 - Rate retrieval failed for line no. &1 due to missing ref. line &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 851

• Message text: Rate retrieval failed for line no. &1 due to missing ref. line &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG851 - Rate retrieval failed for line no. &1 due to missing ref. line &2 ?

  The SAP error message /SCMTMS/TCC_HL_MSG851 indicates that there was a failure in retrieving the rate for a specific line item in the Transportation Management System (TMS) due to a missing reference line. This typically occurs in the context of transportation planning and rate determination processes.
  Cause:
  
  Missing Reference Line: The error suggests that the system is trying to retrieve a rate for a transportation line item, but it cannot find the necessary reference line (e.g., a previous shipment, a rate agreement, or a pricing condition) that is required for the calculation.
  Configuration Issues: There may be issues with the configuration of the rate determination process, such as missing or incorrect settings in the rate tables or conditions.
  Data Inconsistencies: There could be inconsistencies in the master data, such as missing transportation lanes, incorrect partner data, or incomplete rate agreements.
  Incomplete Master Data: The relevant master data (e.g., transportation lanes, shipping points, or freight agreements) may not be fully maintained.
  
  Solution:
  
  Check Reference Line: Verify that the reference line mentioned in the error message exists and is correctly configured. Ensure that all necessary data is available for the line item in question.
  Review Rate Determination Configuration: Check the configuration settings for rate determination in TMS. Ensure that all necessary conditions and tables are properly set up.
  Maintain Master Data: Ensure that all relevant master data is complete and accurate. This includes transportation lanes, freight agreements, and any other related data.
  Analyze Logs: Use transaction codes like /SCMTMS/LOG or /SCMTMS/TRACE to analyze logs for more detailed information about the error and to identify any underlying issues.
  Consult Documentation: Refer to SAP documentation or help notes related to TMS and rate determination for additional guidance on resolving this error.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in TMS, such as /SCMTMS/PLN for planning and /SCMTMS/FRG for freight agreements.
  SAP Notes: Search for SAP Notes related to TMS and rate determination for any known issues or patches that may address this error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.