How To Fix /SCMTMS/TCC_HL_MSG849 - Charges were calculated at an undefined level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 849

• Message text: Charges were calculated at an undefined level

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG849 - Charges were calculated at an undefined level ?

  The SAP error message /SCMTMS/TCC_HL_MSG849 Charges were calculated at an undefined level typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the configuration of charge calculations for transportation charges. This error indicates that the system is unable to determine the appropriate level at which to calculate the charges, which can be due to several reasons.
  Causes:
  
  Missing Configuration: The charge calculation configuration may not be properly set up in the system. This includes missing definitions for charge types, charge calculation levels, or conditions.
  Undefined Charge Level: The system may be trying to calculate charges at a level that has not been defined in the configuration (e.g., shipment level, order level, etc.).
  Inconsistent Data: There may be inconsistencies in the data related to the transportation charges, such as missing master data or incorrect settings in the charge calculation schema.
  Transport Charge Master Data: The master data related to transport charges may not be correctly maintained, leading to undefined levels during charge calculation.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for charge calculations in SAP TM. Ensure that all necessary charge types and levels are defined correctly.
  
  Navigate to the relevant configuration settings in SPRO (SAP Reference IMG) under Transportation Management -> Charge Calculation.
  
  
  Define Charge Levels: Ensure that the charge levels (e.g., shipment, order) are properly defined and that the system knows how to calculate charges at these levels.
  Review Master Data: Check the master data related to transportation charges, including charge master records, and ensure that they are complete and accurate.
  Test Charge Calculation: Perform a test run of the charge calculation to see if the error persists. This can help identify if the issue is with specific data or configuration.
  Consult Documentation: Refer to SAP documentation or notes related to charge calculation in TM for any specific guidance or known issues.
  Debugging: If you have access to technical resources, consider debugging the charge calculation process to identify where the undefined level is being triggered.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on charge calculation issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review any training materials or documentation related to SAP TM charge calculation to ensure that you are following best practices.
  
  If the issue persists after checking the above points, it may be beneficial to reach out to SAP support for further assistance.