How To Fix /SCMTMS/TCC_HL_MSG828 - Rate table &1 retrieval failed; check setup (conditions) or data source

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 828

• Message text: Rate table &1 retrieval failed; check setup (conditions) or data source

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG828 - Rate table &1 retrieval failed; check setup (conditions) or data source ?

  The SAP error message /SCMTMS/TCC_HL_MSG828 Rate table &1 retrieval failed; check setup (conditions) or data source typically occurs in the context of SAP Transportation Management (TM) when the system is unable to retrieve the necessary rate information from the specified rate table. This can happen for several reasons, including configuration issues, missing data, or incorrect conditions.
  Causes:
  
  Missing Rate Table: The specified rate table (&1) may not exist or may not be properly configured in the system.
  Incorrect Conditions: The conditions set for the rate determination may not be met, leading to the failure in retrieving the rates.
  Data Source Issues: The data source from which the rates are being pulled may be incorrectly set up or may not contain the necessary data.
  Authorization Issues: The user may not have the necessary authorizations to access the rate table or the data source.
  Transport Layer Issues: If the system is in a transport layer, there may be issues with the transport of rate tables or related configurations.
  
  Solutions:
  
  
  Check Rate Table Configuration:
  
  Verify that the rate table specified in the error message exists in the system.
  Ensure that the rate table is properly configured and contains the necessary data.
  
  
  
  Review Conditions:
  
  Check the conditions set for rate determination. Ensure that all required fields are filled out correctly and that the conditions are valid.
  Make sure that the conditions are applicable to the current transaction or scenario.
  
  
  
  Validate Data Source:
  
  Ensure that the data source from which the rates are being retrieved is correctly set up and contains the necessary data.
  Check if there are any issues with the data source configuration.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the rate table and the data source.
  If needed, consult with your SAP security team to ensure proper access rights.
  
  
  
  Transport Layer Review:
  
  If the issue occurs in a transport layer, check if the rate tables and configurations have been properly transported to the target system.
  Ensure that all necessary objects are included in the transport request.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the retrieval is failing. This may require technical expertise.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the SAP TM documentation for guidance on rate table configuration and conditions.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SCMTMS/TCC_HL_MSG828.