How To Fix /SCMTMS/TCC_HL_MSG827 - Rate determination failed for line &1, res. base &2, agreement &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 827

• Message text: Rate determination failed for line &1, res. base &2, agreement &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG827 - Rate determination failed for line &1, res. base &2, agreement &3 ?

  The SAP error message /SCMTMS/TCC_HL_MSG827 Rate determination failed for line &1, res. base &2, agreement &3 typically occurs in the context of SAP Transportation Management (TM) when the system is unable to determine a transportation rate for a specific line item in a transportation charge calculation. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  Missing Rate Agreements: The system may not have any valid rate agreements defined for the specified resource base and line item.
  Incorrect Configuration: The configuration for rate determination may not be set up correctly, leading to failures in finding applicable rates.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., transportation lanes, service providers, etc.) that are required for rate determination.
  Invalid Conditions: The conditions defined for rate determination might not match the criteria of the line item, such as weight, volume, or distance.
  Inactive Rate Records: The rate records might be inactive or not valid for the specified time period.
  
  Solutions:
  
  Check Rate Agreements: Verify that there are valid rate agreements in place for the specified resource base and line item. Ensure that the agreements are active and applicable.
  Review Configuration: Check the configuration settings for rate determination in SAP TM. Ensure that all necessary settings are correctly defined.
  Validate Master Data: Ensure that all relevant master data (e.g., transportation lanes, service providers, etc.) is complete and accurate. Look for any missing or incorrect entries.
  Examine Conditions: Review the conditions set for rate determination and ensure they align with the details of the line item. Adjust the conditions if necessary.
  Activate Rate Records: If the rate records are inactive, activate them or create new records that are valid for the required time frame.
  Check Logs and Traces: Utilize transaction codes like SLG1 (Application Log) to check for detailed logs related to the error. This can provide more context on why the rate determination failed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/TC for rate management and /SCMTMS/TCC for charge calculation.
  Documentation: Refer to SAP Help documentation for Transportation Management to understand the rate determination process and configuration settings.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or consulting with an SAP TM expert for further assistance.
  
  By systematically addressing these areas, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.