How To Fix /SCMTMS/TCC_HL_MSG352 - Manual change to charge &1, &2 &3 not retained due to stage merge

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 352

• Message text: Manual change to charge &1, &2 &3 not retained due to stage merge

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG352 - Manual change to charge &1, &2 &3 not retained due to stage merge ?

  The SAP error message /SCMTMS/TCC_HL_MSG352 indicates that a manual change made to a charge (such as a cost or fee) in the Transportation Management System (TMS) is not retained due to a stage merge. This typically occurs when multiple stages of a transportation process are combined or merged, and any manual adjustments made to charges in one of the stages are lost in the process.
  Cause:
  
  Stage Merge: The error is triggered when a stage merge occurs in the transportation process. This can happen when multiple transportation stages are combined into a single stage, which can lead to the loss of manual changes made to charges.
  Manual Changes: If a user manually adjusts charges for a specific stage, those changes may not be compatible with the merged stage, resulting in the loss of those adjustments.
  
  Solution:
  
  Review Stage Merges: Check the configuration and process flow to understand when and why stage merges are occurring. Ensure that the merging process is necessary and that it aligns with your business requirements.
  Reapply Manual Changes: After a stage merge, if you need to retain specific charge adjustments, you may need to reapply those changes manually after the merge has been completed.
  Adjust Configuration: If this issue occurs frequently, consider adjusting the configuration of your TMS to minimize unnecessary stage merges or to better handle manual charge adjustments during merges.
  User Training: Ensure that users are aware of the implications of manual changes and stage merges. Training can help users understand when to make changes and how to manage them effectively.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance on handling charge adjustments during stage merges.
  Documentation: Review the SAP documentation for TMS to understand the implications of stage merges and how to manage charges effectively.
  Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal SAP team for help in troubleshooting and resolving the issue.
  
  By understanding the cause of the error and implementing the suggested solutions, you can better manage charge adjustments in your SAP TMS environment.