How To Fix /SCMTMS/TCC_HL_MSG351 - Manual change to charge &1, &2 &3 not retained due to calc. level change

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 351

• Message text: Manual change to charge &1, &2 &3 not retained due to calc. level change

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG351 - Manual change to charge &1, &2 &3 not retained due to calc. level change ?

  The SAP error message /SCMTMS/TCC_HL_MSG351 indicates that a manual change made to a charge (such as a cost or fee) in the Transportation Management System (TMS) is not retained because the calculation level has changed. This typically occurs when there is a discrepancy between the manual adjustments made and the system's expected calculation logic based on the current configuration or data.
  Cause:
  
  
  Calculation Level Change: The error is triggered when the calculation level for charges is altered after a manual change has been made. This can happen due to:
  
  Changes in the transportation charge calculation settings.
  Changes in the underlying data (e.g., shipment details, freight agreements) that affect how charges are calculated.
  A change in the status of the transportation document that leads to a recalculation of charges.
  
  
  
  Manual Adjustments: If a user manually adjusts a charge and then the system recalculates based on new parameters or settings, the manual changes may be overridden or ignored.
  
  
  Solution:
  
  
  Review Calculation Levels: Check the current calculation levels and ensure they are set correctly. If changes were made, consider whether they are necessary or if they can be reverted.
  
  
  Reapply Manual Changes: After ensuring that the calculation levels are correct, reapply any necessary manual changes to the charges. This may involve:
  
  Manually entering the charges again after the recalculation.
  Ensuring that the manual changes are made at the appropriate time in the process to avoid being overridden.
  
  
  
  Configuration Check: Review the configuration settings in TMS related to charge calculations. Ensure that they align with business requirements and that any recent changes are documented and understood.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to charge calculations in TMS for any specific guidelines or known issues.
  
  
  User Training: Ensure that users are trained on how to make manual changes and understand the implications of calculation level changes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to TMS and charge calculations, such as /SCMTMS/CHARGE for managing charges.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with details of the error and the context in which it occurs.
  
  By following these steps, you should be able to address the error and ensure that manual changes to charges are retained as expected.