How To Fix /SCMTMS/TCC_HL_MSG325 - Query &1 to retrieve rate failed for line &2, resolution base &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 325

• Message text: Query &1 to retrieve rate failed for line &2, resolution base &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG325 - Query &1 to retrieve rate failed for line &2, resolution base &3 ?

  The SAP error message /SCMTMS/TCC_HL_MSG325 indicates that there was a failure in retrieving the rate for a specific line item in the Transportation Management System (TMS). This error typically occurs during the process of calculating transportation costs or rates for a transportation request or shipment.
  Cause:
  
  Missing Rate Data: The system may not have the necessary rate data for the specified route, carrier, or service type.
  Configuration Issues: There may be configuration issues in the TMS settings, such as incorrect settings for rate determination or missing condition records.
  Master Data Issues: Incomplete or incorrect master data for the transportation lanes, carriers, or services can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the rate data.
  System Errors: There could be temporary system issues or inconsistencies in the database.
  
  Solution:
  
  Check Rate Data: Verify that the necessary rate data is maintained in the system. This includes checking the condition records for transportation rates and ensuring that they are valid for the specified route and carrier.
  Review Configuration: Ensure that the TMS configuration is set up correctly for rate determination. This includes checking the settings for rate calculation and ensuring that all necessary parameters are defined.
  Validate Master Data: Check the master data for transportation lanes, carriers, and services to ensure that they are complete and accurate.
  Authorization Check: Ensure that the user has the necessary authorizations to access the rate data. This may involve checking user roles and permissions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the failure.
  Reprocess the Request: If the issue was temporary, try reprocessing the transportation request or shipment to see if the error persists.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMTMS/TC (for Transportation Cockpit) or /SCMTMS/PR (for Planning Run) to analyze the transportation requests and their associated rates.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Refer to the SAP Help Portal for detailed documentation on TMS configuration and rate determination processes.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.