How To Fix /SCMTMS/TCC_HL_MSG324 - Amount not found for item line &1, charge type &2, resolution base &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_HL_MSG -

• Message number: 324

• Message text: Amount not found for item line &1, charge type &2, resolution base &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_HL_MSG324 - Amount not found for item line &1, charge type &2, resolution base &3 ?

  The SAP error message /SCMTMS/TCC_HL_MSG324 indicates that there is an issue with the calculation of charges in the Transportation Management System (TMS). Specifically, it means that the system could not find an amount for a specific item line and charge type, which is necessary for processing the transportation charge.
  Cause:
  
  Missing Configuration: The charge type may not be properly configured in the system, leading to the absence of the required amount.
  Data Inconsistency: There may be inconsistencies in the data related to the item line or charge type, such as missing entries in the relevant tables.
  Incorrect Master Data: The master data for the item or charge type may be incomplete or incorrect.
  Calculation Issues: The system may not have the necessary information to calculate the charges due to missing or incorrect resolution bases.
  
  Solution:
  
  Check Configuration: Verify the configuration of the charge types in the TMS settings. Ensure that all necessary charge types are defined and that they have valid amounts associated with them.
  Review Master Data: Check the master data for the item line and charge type. Ensure that all required fields are filled out correctly and that there are no missing entries.
  Validate Resolution Base: Ensure that the resolution base for the charge type is correctly defined and that it corresponds to the item line in question.
  Data Consistency Check: Run consistency checks in the TMS to identify any discrepancies in the data that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to TMS charge calculations for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/CHARGE to review and manage charge types and their configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.