How To Fix /SCMTMS/SFIR154 - FO &1 has collective credit memo; change process strategy not used

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SFIR -

• Message number: 154

• Message text: FO &1 has collective credit memo; change process strategy not used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SFIR154 - FO &1 has collective credit memo; change process strategy not used ?

  The SAP error message /SCMTMS/SFIR154 FO &1 has collective credit memo; change process strategy not used typically occurs in the context of SAP Transportation Management (TM) when there is an issue related to the handling of freight orders (FO) that have associated collective credit memos. This error indicates that the system has detected a collective credit memo for the specified freight order, and as a result, the change process strategy cannot be applied.
  Cause:
  
  Collective Credit Memo: The freight order in question has a collective credit memo associated with it. This means that there are financial adjustments or credits that have been grouped together for processing.
  Change Process Strategy: The system is trying to apply a change process strategy that is not compatible with the presence of a collective credit memo. This could be due to configuration settings or business rules that prevent changes to freight orders with outstanding financial adjustments.
  
  Solution:
  
  Review the Freight Order: Check the freight order referenced in the error message to understand the nature of the collective credit memo. Ensure that the memo is correctly processed and that there are no outstanding issues.
  Adjust the Change Process Strategy: If applicable, review the configuration of the change process strategy in SAP TM. You may need to adjust the settings to allow changes to freight orders with collective credit memos, or alternatively, ensure that the collective credit memo is resolved before attempting to change the freight order.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance on handling collective credit memos and change process strategies.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration and business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help you analyze freight orders and credit memos, such as /SCMTMS/FO for freight orders.
  SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address the issue.
  Business Processes: Understand the business processes related to freight order management and how collective credit memos are handled within your organization.
  
  By following these steps, you should be able to diagnose and resolve the error message effectively.