How To Fix /SCMTMS/SFIR152 - Automatic change process error; incorrect settings for credit memo type

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SFIR -

• Message number: 152

• Message text: Automatic change process error; incorrect settings for credit memo type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SFIR152 - Automatic change process error; incorrect settings for credit memo type ?

  The SAP error message /SCMTMS/SFIR152 indicates that there is an issue with the automatic change process related to credit memo types in the SAP Transportation Management (TM) module. This error typically arises when the system encounters incorrect or missing settings for the credit memo type during the processing of a transportation document.
  Cause:
  
  Incorrect Configuration: The credit memo type may not be properly configured in the system. This could include missing or incorrect settings in the customizing for credit memo types.
  Missing Master Data: The necessary master data (such as condition records or pricing procedures) related to the credit memo type may be missing or incorrectly set up.
  Incompatibility: The credit memo type being used may not be compatible with the current transaction or document type being processed.
  Authorization Issues: There may be authorization issues preventing the system from processing the credit memo correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the customizing settings for credit memo types in SAP. This can typically be found under SPRO -> Transportation Management -> Basic Settings -> Define Credit Memo Types.
  Ensure that the credit memo type is correctly defined and that all necessary fields are filled out.
  
  
  
  Review Master Data:
  
  Check the master data related to the credit memo type, including condition records and pricing procedures. Ensure that all required data is available and correctly configured.
  
  
  
  Validate Document Types:
  
  Ensure that the document type being processed is compatible with the credit memo type. You may need to adjust the settings or use a different document type.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to process credit memos. This can be checked in the user roles and authorizations assigned to the user.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the credit memo process works as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO for configuration, SE11 for data dictionary checks, or SE37 for function module checks.
  Documentation: Refer to the official SAP documentation for Transportation Management for detailed information on credit memo processing and configuration.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SCMTMS/SFIR152 error in your SAP system.