How To Fix /SCMTMS/SFIR043 - Cannot post FSD &1; retrieval of charge information failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/SFIR -

• Message number: 043

• Message text: Cannot post FSD &1; retrieval of charge information failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/SFIR043 - Cannot post FSD &1; retrieval of charge information failed ?

  The SAP error message /SCMTMS/SFIR043 Cannot post FSD &1; retrieval of charge information failed typically occurs in the context of SAP Transportation Management (TM) when there is an issue with retrieving charge information for a Freight Settlement Document (FSD). This can prevent the posting of the FSD, which is essential for managing transportation costs and settlements.
  Causes:
  
  Missing or Incomplete Charge Information: The charge information required for the FSD may be missing or incomplete in the system.
  Configuration Issues: There may be configuration issues in the charge calculation settings or in the freight agreement.
  Data Inconsistencies: There could be inconsistencies in the master data related to the transportation charges, such as incorrect condition records or missing pricing information.
  Authorization Issues: The user may not have the necessary authorizations to access the charge information.
  System Errors: There may be temporary system errors or issues with the underlying database that prevent the retrieval of charge information.
  
  Solutions:
  
  Check Charge Information: Verify that all necessary charge information is correctly maintained in the system. This includes checking the condition records and ensuring that they are complete and accurate.
  Review Configuration: Ensure that the configuration for charge calculations in SAP TM is set up correctly. This may involve checking the freight agreements and the associated conditions.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the master data related to transportation charges.
  Authorization Check: Ensure that the user attempting to post the FSD has the necessary authorizations to access the required charge information.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Reprocess the FSD: If the issue was temporary, try to reprocess the FSD after ensuring that all necessary information is in place.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/FSD for managing Freight Settlement Documents.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Documentation: Review the SAP Help Portal for documentation on charge calculations and freight settlement processes in SAP TM.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SCMTMS/SFIR043.