How To Fix /SCMTMS/PLN_VSR_OL220 - Delivery window of &1 violates appointment window of &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/PLN_VSR_OL -

• Message number: 220

• Message text: Delivery window of &1 violates appointment window of &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/PLN_VSR_OL220 - Delivery window of &1 violates appointment window of &2 ?

  The SAP error message /SCMTMS/PLN_VSR_OL220 indicates that there is a conflict between the delivery window of a transportation order and the appointment window set for the corresponding location. This typically occurs in the context of transportation management within SAP, where specific time frames are defined for deliveries and appointments.
  Cause:
  
  
  Delivery Window Conflict: The delivery window specified for the transportation order does not fall within the allowed appointment window for the receiving location. This can happen if:
  
  The delivery is scheduled to arrive outside the permitted time frame.
  The appointment window at the destination is too narrow to accommodate the delivery.
  
  
  
  Configuration Issues: There may be misconfigurations in the appointment scheduling settings or the transportation planning settings.
  
  
  Data Entry Errors: Incorrect data entry when creating the transportation order or appointment can lead to mismatches.
  
  
  Solution:
  
  
  Adjust Delivery Window: Review the delivery window of the transportation order and adjust it to ensure it falls within the appointment window of the destination. This may involve:
  
  Rescheduling the delivery.
  Modifying the transportation order to align with the available appointment slots.
  
  
  
  Check Appointment Settings: Verify the appointment window settings for the receiving location. Ensure that they are correctly configured to allow for the expected delivery times.
  
  
  Recreate Appointment: If the appointment window is too restrictive, consider creating a new appointment that accommodates the delivery window.
  
  
  Consult with Stakeholders: If necessary, communicate with the logistics or warehouse team to understand any constraints or requirements regarding delivery and appointment scheduling.
  
  
  Review Configuration: If this issue occurs frequently, it may be worthwhile to review the configuration settings in SAP related to transportation management and appointment scheduling to ensure they meet business needs.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PLN for planning or /SCMTMS/APP for managing appointments to investigate and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  User Documentation: Refer to the SAP Help Portal or user manuals for guidance on managing transportation orders and appointment scheduling.
  
  By addressing the root cause of the conflict and ensuring proper alignment between delivery and appointment windows, you can resolve the error and facilitate smoother transportation operations.