How To Fix /SCMTMS/PLN_VSR_OL219 - Pick-up window of &1 violates appointment window of &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/PLN_VSR_OL -

• Message number: 219

• Message text: Pick-up window of &1 violates appointment window of &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/PLN_VSR_OL219 - Pick-up window of &1 violates appointment window of &2 ?

  The SAP error message /SCMTMS/PLN_VSR_OL219 indicates that there is a conflict between the pick-up window and the appointment window for a transportation order or shipment in the SAP Transportation Management (TM) module. Specifically, the pick-up window defined for a particular location or shipment violates the appointment window that has been set for that location.
  Cause:
  
  Timing Conflict: The pick-up window (the time frame during which goods can be picked up) is outside the allowed appointment window (the time frame during which the appointment is valid).
  Configuration Issues: There may be incorrect settings in the transportation management configuration, such as the defined pick-up and appointment windows.
  Data Entry Errors: Incorrect data entry when creating or modifying the transportation order or shipment can lead to this error.
  Master Data Issues: The master data for the location (e.g., customer or vendor) may not be correctly set up, leading to mismatched time frames.
  
  Solution:
  
  Check Time Windows: Review the pick-up and appointment windows for the relevant transportation order or shipment. Ensure that the pick-up window falls within the appointment window.
  Adjust Time Frames: If necessary, adjust the pick-up window to align with the appointment window. This can be done in the transportation order or shipment details.
  Review Configuration: Check the configuration settings in SAP TM for pick-up and appointment windows. Ensure that they are set correctly according to business requirements.
  Correct Master Data: Verify the master data for the relevant locations (customers, vendors, etc.) to ensure that the appointment windows are correctly defined.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing pick-up and appointment windows in your version of SAP TM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/ORDER or /SCMTMS/SHIPMENT to access and modify transportation orders or shipments.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  User Exits and BAdIs: If custom logic is implemented, review any user exits or BAdIs that may affect the handling of pick-up and appointment windows.
  Testing: After making adjustments, perform testing to ensure that the changes resolve the error and that the transportation processes function as expected.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.