How To Fix /SCMTMS/INV_DISP024 - Final amount dispute on charge type &1 approved by tolerance check

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/INV_DISP -

• Message number: 024

• Message text: Final amount dispute on charge type &1 approved by tolerance check

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/INV_DISP024 - Final amount dispute on charge type &1 approved by tolerance check ?

  The SAP error message /SCMTMS/INV_DISP024 indicates that there is a final amount dispute on a charge type that has been approved by a tolerance check. This error typically arises in the context of SAP Transportation Management (TM) when there is a discrepancy between the expected and actual costs associated with a transportation charge.
  Cause:
  
  Discrepancy in Charge Amounts: The final amount for a charge type does not match the expected amount, leading to a dispute.
  Tolerance Limits: The system has a tolerance check in place, and the final amount exceeds the defined tolerance limits.
  Configuration Issues: There may be issues with the configuration of charge types or tolerance settings in the system.
  Data Entry Errors: Manual entry errors during the creation of invoices or charge types can lead to discrepancies.
  
  Solution:
  
  Review Charge Type Configuration: Check the configuration of the charge type in the system to ensure that it is set up correctly and that the tolerance limits are appropriate for your business needs.
  Adjust Tolerance Settings: If the tolerance limits are too strict, consider adjusting them to allow for minor discrepancies that are acceptable in your business processes.
  Investigate Discrepancies: Analyze the invoice and the related documents to identify the source of the discrepancy. This may involve checking the original transportation charges, any adjustments made, and the final invoiced amounts.
  Correct Data Entry: If the issue is due to data entry errors, correct the entries in the system and reprocess the invoice.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling disputes and charge types in SAP TM.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to charge types and invoicing in SAP TM, such as /SCMTMS/INV for invoice management.
  User Exits and BAdIs: If custom logic is implemented, review any user exits or BAdIs that may affect the processing of charge types and tolerance checks.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the dispute related to the charge type.