How To Fix /SCMTMS/INV_DISP002 - Dispute case rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/INV_DISP -

• Message number: 002

• Message text: Dispute case rejected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/INV_DISP002 - Dispute case rejected ?

  The SAP error message /SCMTMS/INV_DISP002 indicates that a dispute case has been rejected. This error typically arises in the context of SAP Transportation Management (TM) when there is an issue with the processing of a dispute case related to transportation or logistics.
  Cause:
  The rejection of a dispute case can be caused by several factors, including but not limited to:
  
  Incomplete Information: The dispute case may lack necessary details or documentation required for processing.
  Validation Errors: There may be validation rules in place that the dispute case does not meet, leading to its rejection.
  Status Issues: The status of the dispute case may not allow for further processing, possibly due to prior actions taken on the case.
  Authorization Issues: The user may not have the necessary permissions to process or approve the dispute case.
  System Configuration: There may be configuration settings in the SAP system that are not aligned with the business processes, leading to rejections.
  
  Solution:
  To resolve the /SCMTMS/INV_DISP002 error, consider the following steps:
  
  Review the Dispute Case: Check the details of the dispute case for completeness and accuracy. Ensure all required fields are filled out correctly.
  Check Validation Rules: Review any validation rules that may apply to the dispute case. Ensure that the case meets all necessary criteria.
  Examine Status: Look at the current status of the dispute case. If it is in a status that does not allow for processing, you may need to change it or take appropriate actions to move it forward.
  User Authorization: Verify that the user attempting to process the dispute case has the necessary authorizations. If not, work with your SAP security team to obtain the required permissions.
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to ensure that the system settings align with your business processes and that there are no misconfigurations.
  Error Logs: Check the system logs for any additional error messages or details that may provide more context on why the dispute case was rejected.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on dispute case processing.
  Documentation: Refer to the SAP Transportation Management documentation for detailed information on dispute case management and processing.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the rejection and take appropriate actions to resolve the issue.