How To Fix /SCMTMS/INS024 - User &1 does not exist; enter a valid user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/INS -

• Message number: 024

• Message text: User &1 does not exist; enter a valid user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/INS024 - User &1 does not exist; enter a valid user ?

  The SAP error message /SCMTMS/INS024 User &1 does not exist; enter a valid user typically occurs in the context of SAP Transportation Management (TM) when a user is referenced in a transaction or process, but the system cannot find the user in its database. This can happen for several reasons, including:
  Causes:
  
  User Not Created: The user has not been created in the SAP system.
  User Deactivation: The user exists but has been deactivated or locked.
  Incorrect User ID: The user ID entered is incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Client-Specific Issues: The user may exist in a different client and not in the one you are currently logged into.
  
  Solutions:
  
  
  Check User Existence:
  
  Go to transaction SU01 (User Maintenance) and check if the user ID exists.
  If the user does not exist, create a new user.
  
  
  
  User Activation:
  
  If the user exists but is locked or inactive, unlock or activate the user in transaction SU01.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors. Ensure that you are entering the correct user ID.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Client Check:
  
  Make sure you are in the correct client. Users are client-specific, so if you are in a different client, you may not see the user.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to check roles assigned to the user)
  
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and authorization concepts.
  
  
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/INS024.