How To Fix /SCMTMS/INS023 - User responsible entered; refresh worklist to see the updated user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/INS -

• Message number: 023

• Message text: User responsible entered; refresh worklist to see the updated user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/INS023 - User responsible entered; refresh worklist to see the updated user ?

  The SAP error message /SCMTMS/INS023 typically occurs in the context of SAP Transportation Management (TM). This message indicates that the user responsible for a particular task or work item has been changed, and the system is prompting you to refresh the worklist to see the updated user information.
  
  Cause:
  
  User Change: The user responsible for a specific transportation task or work item has been modified. This could happen due to a reassignment of responsibilities or roles within the organization.
  Session State: The worklist you are viewing may not be updated in real-time, leading to discrepancies between the current user responsible and what is displayed in your session.
  
  
  Solution:
  
  Refresh the Worklist: The primary solution is to refresh the worklist. This can usually be done by clicking the refresh button in the SAP GUI or by navigating away from the worklist and returning to it.
  Check User Assignments: If the issue persists, verify the user assignments in