How To Fix /SCMTMS/INS020 - Instructions with scope "FWO" do not appear in the forwarding order

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/INS -

• Message number: 020

• Message text: Instructions with scope "FWO" do not appear in the forwarding order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/INS020 - Instructions with scope "FWO" do not appear in the forwarding order ?

  The SAP error message /SCMTMS/INS020 indicates that there are instructions with the scope "FWO" (Forwarding Order) that are expected to be present but are not found in the forwarding order. This error typically arises in the context of SAP Transportation Management (TM) when there is a mismatch or missing data related to the forwarding order instructions.
  Causes:
  
  Missing Instructions: The forwarding order may not have the necessary instructions created or assigned to it.
  Incorrect Configuration: There may be configuration issues in the transportation management settings that prevent the instructions from being generated or displayed.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to view or access the instructions related to the forwarding order.
  System Errors: There may be underlying system errors or bugs that are preventing the instructions from being processed correctly.
  
  Solutions:
  
  Check Forwarding Order: Verify that the forwarding order has been created correctly and that all necessary instructions are included. You can do this by navigating to the relevant transaction in SAP TM and reviewing the details of the forwarding order.
  Create Missing Instructions: If instructions are missing, you may need to create them manually or ensure that the system is set up to generate them automatically.
  Review Configuration: Check the configuration settings in SAP TM to ensure that they are set up correctly for generating and displaying forwarding order instructions.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the relevant tables. This may involve running specific reports or transactions designed to identify and correct data issues.
  Authorization Check: Ensure that the user has the necessary authorizations to view and manage forwarding order instructions. This may involve checking user roles and permissions in the SAP system.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address known issues related to this error message. SAP frequently releases updates that fix bugs or improve functionality.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/FO for managing forwarding orders.
  Documentation: Review SAP documentation related to Transportation Management for best practices and guidelines on managing forwarding orders and instructions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.