How To Fix /SCMTMS/INS005 - Status set; refresh the worklist to see the updated data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/INS -

• Message number: 005

• Message text: Status set; refresh the worklist to see the updated data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/INS005 - Status set; refresh the worklist to see the updated data ?

  The SAP error message /SCMTMS/INS005 Status set; refresh the worklist to see the updated data typically occurs in the context of SAP Transportation Management (TM). This message indicates that a status change has been made to a transportation document (like a shipment or a transportation request), and the user is being prompted to refresh their worklist to see the updated information.
  Cause:
  
  Status Change: The error is triggered when a user or a process changes the status of a transportation document. This could be due to various actions such as confirming a shipment, changing delivery dates, or updating other relevant information.
  Data Refresh Requirement: The system requires a refresh of the worklist to display the latest status and data related to the transportation documents.
  
  Solution:
  
  Refresh the Worklist: The primary solution is to refresh the worklist. This can usually be done by clicking the refresh button in the SAP GUI or using the appropriate keyboard shortcut (often F5).
  Check for Background Jobs: If the status change was initiated by a background job or another user, ensure that the job has completed successfully. You can check the job status in transaction SM37.
  Log Out and Log Back In: If refreshing does not work, sometimes logging out of the SAP session and logging back in can help clear any session-related issues.
  Check for Authorizations: Ensure that you have the necessary authorizations to view the updated data. Lack of permissions can sometimes lead to issues in displaying the latest information.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying issues with the system or database.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP TM documentation for more details on how status changes are handled and how to manage worklists effectively.
  User Training: Ensure that users are trained on how to handle status changes and refresh their worklists to avoid confusion.
  
  By following these steps, you should be able to resolve the error and view the updated data in your worklist.