How To Fix /SCMTMS/IDM020 - Could not create BP with role "Internet User" for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/IDM -

• Message number: 020

• Message text: Could not create BP with role "Internet User" for user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/IDM020 - Could not create BP with role "Internet User" for user &1 ?

  The SAP error message /SCMTMS/IDM020 indicates that the system was unable to create a Business Partner (BP) with the role "Internet User" for a specified user. This error typically arises in the context of SAP Transportation Management (TM) or when integrating with other SAP modules that utilize Business Partner functionality.
  Causes:
  
  Missing Configuration: The Business Partner role "Internet User" may not be properly configured in the system.
  Authorization Issues: The user attempting to create the Business Partner may lack the necessary authorizations to perform this action.
  Data Inconsistencies: There may be inconsistencies or missing data in the user master record or related configuration settings.
  Technical Issues: There could be underlying technical issues, such as problems with the Business Partner master data or the integration with the Identity Management system.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the Business Partner role "Internet User" is correctly configured in the system. This can be done by navigating to the Business Partner role configuration in the SAP system.
  Verify that the necessary settings for the role are in place, including any required fields and parameters.
  
  
  
  Review Authorizations:
  
  Check the authorization profiles assigned to the user who is trying to create the Business Partner. Ensure that they have the necessary permissions to create Business Partners and assign roles.
  
  
  
  Validate User Data:
  
  Review the user data being used to create the Business Partner. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Check Logs and Traces:
  
  Look into the application logs (transaction SLG1) for more detailed error messages that could provide additional context on why the creation failed.
  If applicable, check the integration logs if the system is connected to an Identity Management system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Business Partner creation and the specific error message for any additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Business Partner Roles: Understanding the different roles associated with Business Partners in SAP is crucial. The "Internet User" role typically allows external users to access certain functionalities in the system.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide patches and updates that could resolve the issue.
  Transaction Codes: Familiarize yourself with transaction codes related to Business Partner management, such as BP (Business Partner) and BP_ROLE (to manage roles).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.