How To Fix /SCMTMS/GNT_CUST024 - Value range can only be configured for volume or weight utilization

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GNT_CUST -

• Message number: 024

• Message text: Value range can only be configured for volume or weight utilization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GNT_CUST024 - Value range can only be configured for volume or weight utilization ?

  The SAP error message /SCMTMS/GNT_CUST024 indicates that there is an issue with the configuration of value ranges for utilization in the SAP Transportation Management System (SAP TM). Specifically, this error occurs when the system expects a value range to be defined for either volume or weight utilization, but it is not properly configured.
  Cause:
  
  Incorrect Configuration: The value range for either volume or weight utilization has not been set up correctly in the system.
  Missing Data: The necessary data for volume or weight utilization might be missing or incorrectly defined in the relevant customizing settings.
  Incompatible Settings: The settings for the transportation network or the freight units may not align with the expected configurations for volume or weight.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant settings for Transportation Management.
  Look for the configuration related to value ranges for volume and weight utilization. This is typically found under:
  
  Transportation Management -> Basic Settings -> Define Value Ranges for Utilization.
  
  
  Ensure that the value ranges for both volume and weight are defined correctly.
  
  
  
  Define Value Ranges:
  
  If the value ranges are not defined, create them by specifying the minimum and maximum values for both volume and weight.
  Ensure that the units of measure are consistent with the data being processed.
  
  
  
  Check Freight Units:
  
  Review the freight units and ensure that they have the necessary data for volume and weight. If any freight unit is missing this data, it may lead to the error.
  
  
  
  Test Configuration:
  
  After making the necessary changes, test the configuration by trying to execute the process that previously resulted in the error. Ensure that the error no longer appears.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration settings, refer to the SAP documentation or help resources for guidance on setting up value ranges for utilization.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transport Management Documentation: Review the official SAP documentation for Transportation Management to understand the requirements and best practices for configuring value ranges.
  
  By following these steps, you should be able to resolve the /SCMTMS/GNT_CUST024 error and ensure that your SAP TM system is configured correctly for volume and weight utilization.