How To Fix /SCMTMS/GATEWAY027 - Active dispute case exists; charge calculation not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GATEWAY -

• Message number: 027

• Message text: Active dispute case exists; charge calculation not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GATEWAY027 - Active dispute case exists; charge calculation not possible ?

  The SAP error message /SCMTMS/GATEWAY027 Active dispute case exists; charge calculation not possible typically occurs in the context of SAP Transportation Management (TM) when there is an active dispute case associated with a transportation charge or freight settlement. This error indicates that the system cannot proceed with charge calculations due to the existence of an unresolved dispute.
  
  Cause:
  
  Active Dispute Case: There is an ongoing dispute related to the transportation charges, which prevents the system from calculating new charges or adjustments.
  Incomplete Resolution: The dispute may not have been fully resolved or closed in the system, leading to restrictions on further processing.
  
  Configuration Issues: There may be configuration settings in the TM module that are not aligned with the business processes, causing the system to flag disputes incorrectly.
  
  
  Solution:
  
  
  Review Active Dispute Cases:
  
  Navigate to the dispute management section in SAP TM.
  Check for any active dispute cases related to the transportation charges in question.
  Review the details of