How To Fix /SCMTMS/FAG_MSG878 - Cannot download as Microsoft Excel; enter valid line numbers for carriers

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 878

• Message text: Cannot download as Microsoft Excel; enter valid line numbers for carriers

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG878 - Cannot download as Microsoft Excel; enter valid line numbers for carriers ?

  The SAP error message /SCMTMS/FAG_MSG878 indicates that there is an issue with downloading data to Microsoft Excel, specifically related to the selection of carriers in the Transportation Management System (TMS). The error suggests that the line numbers for the carriers are not valid, which prevents the download process from completing successfully.
  Cause:
  
  
  Invalid Line Numbers: The error typically arises when the user attempts to download data but has not selected valid line numbers for the carriers. This could happen if:
  
  No carriers are selected.
  The selected carriers do not correspond to any valid entries in the system.
  The user has entered line numbers that are out of range or do not exist in the current context.
  
  
  
  Data Integrity Issues: There may be issues with the data integrity in the TMS, such as missing or incomplete carrier information.
  
  
  System Configuration: There could be configuration issues in the SAP system that affect the download functionality.
  
  
  Solution:
  
  
  Check Carrier Selection:
  
  Ensure that you have selected valid carriers before attempting to download. Verify that the line numbers correspond to existing entries in the list.
  
  
  
  Re-select Line Numbers:
  
  If you have manually entered line numbers, double-check them for accuracy. You may want to clear any manual entries and use the selection options provided by the system.
  
  
  
  Review Data:
  
  Check the data for the carriers in the TMS to ensure that all necessary information is complete and correct. Look for any missing or incorrect entries.
  
  
  
  System Configuration:
  
  If the issue persists, consult with your SAP Basis or TMS administrator to check for any configuration issues that may be affecting the download functionality.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  
  Testing in a Different Environment:
  
  If possible, try to replicate the issue in a test environment to see if it is specific to your current session or user profile.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Transportation Management System for more details on carrier management and data downloads.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes in TMS that may help in managing carriers and data downloads.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.