How To Fix /SCMTMS/FAG_MSG877 - No entries in Microsoft Excel; carrier response not received

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 877

• Message text: No entries in Microsoft Excel; carrier response not received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG877 - No entries in Microsoft Excel; carrier response not received ?

  The SAP error message /SCMTMS/FAG_MSG877 indicates that there are no entries in Microsoft Excel, and it specifically mentions that a carrier response has not been received. This error typically occurs in the context of SAP Transportation Management (TM) when trying to process carrier responses or when attempting to import data from Excel.
  Causes:
  
  Missing Data: The Excel file that is being referenced may not contain any data or the required data fields.
  Incorrect File Format: The file may not be in the correct format or may be corrupted.
  Configuration Issues: There may be issues with the configuration of the transportation management system or the integration with Excel.
  Carrier Response Not Generated: The carrier may not have sent a response, or there may be a communication issue preventing the response from being received.
  Authorization Issues: The user may not have the necessary permissions to access the data or the carrier responses.
  
  Solutions:
  
  Check Excel File: Ensure that the Excel file being used contains the necessary data and is formatted correctly. Verify that the required columns and data types are present.
  Re-generate Carrier Response: If the carrier response is missing, check with the carrier to ensure that they have sent the response. You may need to resend the request for a response.
  Review Configuration: Check the configuration settings in SAP TM to ensure that everything is set up correctly for processing carrier responses.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues.
  User Permissions: Verify that the user has the necessary permissions to access the data and perform the required actions.
  Error Logs: Review the error logs in SAP for any additional information that may help diagnose the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently releases notes that address specific problems and provide solutions.
  Documentation: Refer to the SAP Transportation Management documentation for guidance on handling carrier responses and working with Excel files.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.