How To Fix /SCMTMS/FAG_MSG786 - Optimizer run failed; no carrier response specified

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 786

• Message text: Optimizer run failed; no carrier response specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG786 - Optimizer run failed; no carrier response specified ?

  The SAP error message /SCMTMS/FAG_MSG786 indicates that an optimizer run in the SAP Transportation Management System (TMS) has failed due to the absence of a specified carrier response. This typically occurs when the system is unable to find a suitable carrier to fulfill the transportation requirements defined in the planning run.
  Causes:
  
  Carrier Configuration Issues: The carriers may not be properly configured in the system, or there may be no active carriers available for the specific transportation request.
  Missing Carrier Responses: The system may not have received any responses from the carriers for the transportation requests, which can happen if the carrier communication settings are not correctly set up.
  Transportation Lane Issues: There may be no valid transportation lanes defined between the source and destination locations, which can prevent the optimizer from finding a suitable carrier.
  Planning Parameters: The planning parameters or constraints set in the optimizer may be too restrictive, leading to no available options for carrier selection.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., locations, carriers, routes) that are required for the optimization process.
  
  Solutions:
  
  Check Carrier Configuration: Ensure that the carriers are correctly configured in the system. Verify that they are active and have the necessary capabilities to handle the transportation requests.
  Review Carrier Responses: Check if the system is set up to receive carrier responses. Ensure that the communication channels with the carriers are functioning correctly.
  Validate Transportation Lanes: Review the transportation lanes defined in the system. Ensure that there are valid lanes between the relevant locations and that they are active.
  Adjust Planning Parameters: Review the planning parameters used in the optimizer run. Consider relaxing any overly restrictive constraints that may be preventing carrier selection.
  Data Consistency Check: Perform a data consistency check to ensure that all necessary master data is complete and accurate. This includes checking locations, carriers, and routes.
  Log Analysis: Analyze the logs generated during the optimizer run for any additional error messages or warnings that may provide more context on the failure.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like /SCMTMS/OPTIMIZER to access the optimizer settings and configurations.
  SAP Notes: Check for relevant SAP Notes that may address known issues related to this error message.
  Documentation: Refer to the SAP Help Portal for detailed documentation on configuring carriers and transportation management processes.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.