How To Fix /SCMTMS/FAG_MSG784 - Optimizer run failed; carrier not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 784

• Message text: Optimizer run failed; carrier not specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG784 - Optimizer run failed; carrier not specified ?

  The SAP error message /SCMTMS/FAG_MSG784 indicates that an optimizer run has failed due to a carrier not being specified. This error typically occurs in the context of SAP Transportation Management (TM) when trying to execute a transportation planning run or optimization process.
  Cause:
  The primary cause of this error is that the system requires a carrier to be defined for the transportation planning process, but none has been specified. This can happen due to several reasons:
  
  Missing Carrier Assignment: The transportation request or shipment does not have a carrier assigned.
  Incorrect Configuration: The configuration settings for the transportation planning process may not be set up correctly, leading to the inability to determine a carrier.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., transportation lanes, carrier master data) that prevent the optimizer from identifying a suitable carrier.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Carrier Assignment:
  
  Go to the relevant transportation request or shipment document and verify if a carrier has been assigned.
  If not, assign a carrier manually or ensure that the system can automatically determine a carrier based on the defined criteria.
  
  
  
  Review Transportation Lane Configuration:
  
  Check the transportation lanes in the system to ensure that they are correctly configured and that they include valid carriers.
  Make sure that the transportation lanes are active and applicable for the relevant routes.
  
  
  
  Verify Master Data:
  
  Ensure that the carrier master data is complete and correctly maintained.
  Check if the carriers are assigned to the relevant transportation zones and that they are active.
  
  
  
  Run the Optimization Again:
  
  After making the necessary adjustments, try running the optimizer again to see if the issue is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring carriers and transportation planning.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCMTMS/OPTIMIZE for running the optimizer or /SCMTMS/TRANSPORT for managing transportation requests.
  SAP TM Configuration: Familiarize yourself with the configuration settings in SAP TM, especially those related to transportation lanes, carrier selection, and optimization settings.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.