How To Fix /SCMTMS/FAG_MSG652 - Service level assigned is not maintained for the given carrier

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 652

• Message text: Service level assigned is not maintained for the given carrier

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG652 - Service level assigned is not maintained for the given carrier ?

  The SAP error message /SCMTMS/FAG_MSG652 indicates that there is no service level assigned for the specified carrier in the Transportation Management System (TMS). This error typically arises when trying to create or process a transportation request or shipment, and the system cannot find the necessary service level configuration for the carrier involved.
  Cause:
  
  Missing Service Level Configuration: The primary cause of this error is that the service level for the carrier has not been defined in the system.
  Incorrect Carrier Assignment: The carrier being used may not be correctly assigned to the service level or may not be active.
  Data Inconsistency: There may be inconsistencies in the master data related to the carrier or service levels.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Service Level Configuration:
  
  Navigate to the TMS configuration settings.
  Go to the service level settings and verify if the service level for the specific carrier is defined.
  If it is not defined, create a new service level and assign it to the carrier.
  
  
  
  Assign Service Level to Carrier:
  
  Ensure that the carrier is assigned to the correct service level.
  You can do this by going to the carrier master data and checking the service level assignments.
  
  
  
  Activate Carrier:
  
  Make sure that the carrier is active and available for use in the system.
  If the carrier is inactive, you will need to activate it.
  
  
  
  Check for Data Consistency:
  
  Review the master data for both the carrier and service levels to ensure there are no inconsistencies or missing information.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error does not occur.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PRC for managing transportation requests or /SCMTMS/TS for managing transportation shipments.
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring service levels and carriers in TMS.
  Support: If the issue persists after checking the configurations, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the error message /SCMTMS/FAG_MSG652 and ensure that the service level is properly assigned to the carrier in your SAP system.