How To Fix /SCMTMS/FAG_MSG502 - External strategy &1 does not have the correct service

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 502

• Message text: External strategy &1 does not have the correct service

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG502 - External strategy &1 does not have the correct service ?

  The SAP error message /SCMTMS/FAG_MSG502 indicates that there is an issue with the external strategy configuration in the SAP Transportation Management System (TM). Specifically, it suggests that the external strategy referenced does not have the correct service associated with it.
  Cause:
  
  Incorrect Configuration: The external strategy may not be properly configured in the system. This could be due to missing or incorrect service assignments.
  Service Not Defined: The service that the external strategy is supposed to use may not be defined in the system.
  Incompatibility: The external strategy may not be compatible with the current configuration or the services available in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the external strategy and its associated services.
  
  Solution:
  
  
  Check External Strategy Configuration:
  
  Navigate to the configuration settings for the external strategy in SAP TM.
  Ensure that the external strategy is correctly defined and that all required fields are filled out.
  
  
  
  Verify Service Assignment:
  
  Check if the service that the external strategy is supposed to use is correctly assigned.
  If the service is missing, you may need to create or assign the appropriate service to the external strategy.
  
  
  
  Review Service Definitions:
  
  Go to the service definitions in SAP TM and ensure that the services are properly defined and active.
  Make sure that the services are compatible with the external strategy being used.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data related to the external strategy and services.
  Look for any discrepancies or missing links that could be causing the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring external strategies and services in SAP TM.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/STRATEGY to access and manage external strategies.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/FAG_MSG502.