How To Fix /SCMTMS/FAG_MSG500 - A valid strategy must be maintained for external departure determination

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 500

• Message text: A valid strategy must be maintained for external departure determination

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG500 - A valid strategy must be maintained for external departure determination ?

  The SAP error message /SCMTMS/FAG_MSG500 indicates that there is an issue with the configuration of external departure determination in the SAP Transportation Management (TM) module. Specifically, it means that a valid strategy for determining the external departure point has not been maintained in the system.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Configuration: The system does not have a valid strategy defined for external departure determination.
  Incorrect Settings: The existing strategy may not be correctly set up or may not meet the requirements for the specific transportation scenario.
  Data Inconsistencies: There may be inconsistencies in the master data or configuration that prevent the system from determining the external departure.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the SAP TM configuration settings.
  Go to the section for external departure determination.
  Ensure that a valid strategy is defined. This can typically be found under:
  
  SPRO ? Logistics ? Transportation Management ? Transportation Planning ? Define External Departure Determination.
  
  
  If no strategy exists, create a new one that meets your business requirements.
  
  
  
  Maintain Strategy:
  
  If a strategy exists but is not valid, review its settings. Ensure that all necessary parameters are correctly configured.
  Make sure that the strategy is active and applicable to the relevant transportation scenarios.
  
  
  
  Check Master Data:
  
  Verify that all relevant master data (e.g., locations, transportation lanes, etc.) is correctly maintained and consistent.
  Ensure that the data used in the transportation request or order is complete and accurate.
  
  
  
  Testing:
  
  After making the necessary changes, test the external departure determination process to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on configuring external departure determination strategies.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration and master data, consider reaching out to SAP support or consulting with an SAP TM expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PLN for planning or /SCMTMS/ORD for order management to access relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Community Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the error and ensure that a valid strategy for external departure determination is maintained in your SAP TM system.