How To Fix /SCMTMS/FAG_MSG368 - Enter chargbl wt. or gross wt., gross vol., dim wt. profile but not both

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 368

• Message text: Enter chargbl wt. or gross wt., gross vol., dim wt. profile but not both

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG368 - Enter chargbl wt. or gross wt., gross vol., dim wt. profile but not both ?

  The SAP error message /SCMTMS/FAG_MSG368 typically occurs in the SAP Transportation Management (TM) module when there is an issue with the weight and volume data being entered for a transportation unit or shipment. The error indicates that the system requires either the chargeable weight (chargbl wt.) or the gross weight (gross wt.), gross volume (gross vol.), or dimensional weight (dim wt.) profile to be entered, but not both at the same time.
  Cause:
  
  Data Entry Conflict: The error arises when both chargeable weight and gross weight (or volume) are entered simultaneously, which is not allowed.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how weights and volumes should be handled, leading to this error if not set up correctly.
  Incomplete Data: If the required fields are not filled out correctly or completely, the system may throw this error.
  
  Solution:
  
  Review Input Fields: Check the input fields for the transportation unit or shipment. Ensure that you are entering either the chargeable weight or the gross weight/volume/dimensional weight, but not both.
  Correct Data Entry: If both weights are entered, remove one of them based on your business requirements. For example, if you need to use chargeable weight, ensure that the gross weight and volume fields are left blank.
  Check Configuration: If the issue persists, review the configuration settings in the SAP TM module to ensure that they align with your business processes. This may involve consulting with your SAP administrator or a functional consultant.
  Consult Documentation: Refer to SAP documentation or help resources for further guidance on weight and volume handling in the TM module.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Manuals: Review user manuals or training materials related to SAP TM for best practices on entering transportation data.
  Support Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error and ensure that your transportation data is entered correctly in SAP TM.