How To Fix /SCMTMS/FAG_MSG357 - Sold-to party is not allowed in controlled agreement; entry deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 357

• Message text: Sold-to party is not allowed in controlled agreement; entry deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG357 - Sold-to party is not allowed in controlled agreement; entry deleted ?

  The SAP error message /SCMTMS/FAG_MSG357 indicates that the sold-to party (customer) is not allowed in a controlled agreement, and as a result, the entry has been deleted. This error typically occurs in the context of SAP Transportation Management (TM) when there are restrictions or configurations that prevent certain sold-to parties from being used in specific agreements or transactions.
  Cause:
  
  Configuration Settings: The sold-to party may not be included in the allowed list for the controlled agreement. This could be due to specific settings in the agreement configuration.
  Master Data Issues: The sold-to party may not be properly set up in the system, or it may not meet the criteria defined in the controlled agreement.
  Business Rules: There may be business rules or policies in place that restrict the use of certain sold-to parties in specific agreements.
  
  Solution:
  
  
  Check Controlled Agreement Configuration:
  
  Navigate to the configuration settings for the controlled agreement in SAP TM.
  Verify if the sold-to party is included in the allowed list. If not, you may need to add it.
  
  
  
  Review Master Data:
  
  Ensure that the sold-to party is correctly set up in the system. Check for any missing or incorrect information in the customer master data.
  Make sure that the sold-to party is active and not blocked for transactions.
  
  
  
  Consult Business Rules:
  
  Review any business rules or policies that may restrict the use of certain sold-to parties. If necessary, discuss with relevant stakeholders to understand the rationale behind these restrictions.
  
  
  
  Error Handling:
  
  If the sold-to party should be allowed but is not, you may need to raise a ticket with your SAP support team to investigate further and potentially adjust the configuration.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the sold-to party can now be used in the controlled agreement without triggering the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help you navigate to the configuration settings or master data.
  Documentation: Refer to SAP documentation or help files related to Transportation Management and controlled agreements for more detailed guidance.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration or master data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.