How To Fix /SCMTMS/FAG_MSG257 - Status of RFQ item &1 has been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 257

• Message text: Status of RFQ item &1 has been reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG257 - Status of RFQ item &1 has been reset ?

  The SAP error message /SCMTMS/FAG_MSG257 indicates that the status of a Request for Quotation (RFQ) item has been reset. This typically occurs in the context of the SAP Transportation Management (TM) module, where RFQs are used to solicit bids from vendors for transportation services.
  Cause:
  The error message can be triggered by several factors, including:
  
  Manual Reset: A user may have manually reset the status of the RFQ item, which can lead to inconsistencies in the system.
  System Process: Certain system processes or workflows may automatically reset the status of RFQ items based on specific conditions or business rules.
  Data Inconsistencies: There may be inconsistencies in the data related to the RFQ, such as missing or incorrect information that causes the system to reset the status.
  Configuration Issues: Incorrect configuration settings in the SAP TM module can lead to unexpected behavior, including status resets.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  Check RFQ Status: Review the status of the RFQ item in question to understand why it was reset. Look for any recent changes or actions taken on the RFQ.
  Review Change Logs: Check the change logs for the RFQ item to identify who or what process triggered the status reset.
  Data Validation: Ensure that all required fields and data for the RFQ are correctly filled out and valid. Correct any inconsistencies found.
  Configuration Review: If the issue persists, review the configuration settings in the SAP TM module to ensure they are set up correctly. Consult with your SAP Basis or TM consultant if necessary.
  Recreate RFQ: If the RFQ item is not recoverable, consider recreating the RFQ with the correct information and status.
  Consult Documentation: Refer to SAP documentation or notes related to RFQ processing in TM for any specific guidelines or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that can help you manage RFQs, such as /SCMTMS/RFQ for RFQ management.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.