How To Fix /SCMTMS/FAG_MSG216 - Optimizer timed out; run the optimizer again

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 216

• Message text: Optimizer timed out; run the optimizer again

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG216 - Optimizer timed out; run the optimizer again ?

  The SAP error message /SCMTMS/FAG_MSG216 indicates that the optimizer in the SAP Transportation Management System (TMS) has timed out while trying to find a solution for a transportation planning request. This can happen for several reasons, including complex planning scenarios, large datasets, or insufficient system resources.
  Causes:
  
  Complexity of the Planning Problem: The optimizer may be dealing with a large number of constraints, routes, or transportation requests, which can lead to longer processing times.
  Insufficient System Resources: The system may not have enough CPU or memory resources allocated to handle the optimization process effectively.
  Timeout Settings: The default timeout settings for the optimizer may be too short for the complexity of the planning scenario.
  Data Quality Issues: Inconsistent or incomplete data can lead to inefficiencies in the optimization process.
  Configuration Issues: Incorrect configuration of the optimizer settings or parameters can also lead to timeouts.
  
  Solutions:
  
  Increase Timeout Settings: Adjust the timeout settings for the optimizer in the configuration. This can usually be done in the TMS configuration settings.
  Optimize Data: Ensure that the data being processed is clean and consistent. Remove any unnecessary constraints or simplify the planning scenario if possible.
  Monitor System Resources: Check the system's CPU and memory usage during the optimization process. If resources are low, consider upgrading the hardware or optimizing the system configuration.
  Run the Optimizer Again: As suggested by the error message, simply running the optimizer again may yield a successful result, especially if the issue was temporary.
  Review Configuration: Check the configuration settings for the optimizer to ensure they are set correctly for your specific planning needs.
  Use Alternative Optimization Strategies: If the problem persists, consider using different optimization strategies or algorithms that may be more suitable for your scenario.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the /SCMTMS/FAG_MSG216 error for any specific patches or updates that may address known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for Transportation Management to understand the optimizer's configuration and capabilities better.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with SAP support for further assistance.