How To Fix /SCMTMS/CS022 - E-mail &1 cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CS -

• Message number: 022

• Message text: E-mail &1 cannot be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CS022 - E-mail &1 cannot be read ?

  The SAP error message /SCMTMS/CS022 E-mail &1 cannot be read typically occurs in the context of the SAP Transportation Management System (TMS) when there is an issue with reading or processing an email address that is being referenced in the system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Email Format: The email address specified may not be in a valid format, which prevents the system from recognizing it.
  Missing Email Address: The email address may not be defined in the relevant configuration or master data.
  Authorization Issues: The user may not have the necessary authorizations to access or read the email address.
  System Configuration: There may be issues with the configuration of the email settings in the SAP system.
  Technical Issues: There could be underlying technical issues, such as problems with the email server or connectivity issues.
  
  Solutions:
  
  Check Email Format: Verify that the email address is correctly formatted (e.g., [e-mail]).
  Define Email Address: Ensure that the email address is properly defined in the relevant master data or configuration settings.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the email address.
  Email Configuration: Review the email configuration settings in SAP (transaction SCOT) to ensure that the SMTP settings are correctly configured.
  Test Email Functionality: Use the transaction SOST to check if there are any issues with sending emails from the SAP system.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for Transportation Management to understand the context in which this error may occur.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.