How To Fix /SCMTMS/CS010 - E-mail was received

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CS -

• Message number: 010

• Message text: E-mail was received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CS010 - E-mail was received ?

  The SAP error message /SCMTMS/CS010 E-mail was received typically relates to the SAP Transportation Management System (TMS) and indicates that an email notification has been received, which may be part of a workflow or alert process within the system. This message can arise in various contexts, such as when a user is expecting a notification regarding a transportation order, shipment, or other logistics-related activities.
  Possible Causes:
  
  Workflow Triggered: The error may indicate that a workflow has been triggered due to a specific event in the transportation management process.
  Email Configuration Issues: There may be issues with the configuration of the email settings in SAP, leading to unexpected notifications.
  User Action Required: The message may indicate that user action is required in response to the email notification.
  System Configuration: There may be a misconfiguration in the TMS settings or the related business processes.
  
  Solutions:
  
  Check Email Configuration: Ensure that the email settings in SAP are correctly configured. This includes checking the SMTP settings and ensuring that the email server is reachable.
  Review Workflow Settings: If the message is related to a workflow, review the workflow settings to ensure that they are set up correctly and that the appropriate recipients are defined.
  Monitor User Actions: If the message indicates that user action is required, check the relevant transaction or process to see what needs to be addressed.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed information about the error and any related messages that could provide further insights.
  SAP Notes and Documentation: Look for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TMS, such as /SCMTMS/ORDER for transportation orders or /SCMTMS/SHIP for shipments.
  User Roles and Authorizations: Ensure that users have the necessary roles and authorizations to receive and act on email notifications.
  System Updates: Keep your SAP system updated with the latest patches and updates, as these may resolve known issues related to email notifications and workflows.
  
  By following these steps, you should be able to diagnose and address the issue related to the /SCMTMS/CS010 E-mail was received error message in SAP.