How To Fix /SCMTMS/COMMON171 - Alert email has been sent

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/COMMON -

• Message number: 171

• Message text: Alert email has been sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/COMMON171 - Alert email has been sent ?

  The SAP error message /SCMTMS/COMMON171 typically indicates that an alert email has been sent regarding a specific issue in the SAP Transportation Management System (TM). This message is part of the alerting mechanism in SAP TM, which notifies users about various conditions or errors that require attention.
  Cause:
  The error message is not necessarily indicative of a problem itself but rather a notification that an alert has been triggered. Common causes for this alert could include:
  
  Transportation Planning Issues: Problems with transportation planning, such as missing data or configuration issues.
  Execution Errors: Errors during the execution of transportation processes, such as shipment creation or delivery issues.
  Threshold Violations: Alerts triggered by exceeding predefined thresholds (e.g., costs, delays).
  System Configuration: Misconfigurations in the alert settings or the underlying processes.
  
  Solution:
  To address the issue indicated by the alert, you can follow these steps:
  
  Check Alert Details: Review the details of the alert that was sent. This may include specific information about what triggered the alert.
  Analyze the Root Cause: Investigate the underlying issue that caused the alert. This may involve checking logs, reviewing configuration settings, or analyzing transportation planning data.
  Correct the Issue: Based on your analysis, take corrective actions. This could involve fixing data issues, adjusting configurations, or resolving execution errors.
  Test the Changes: After making corrections, test the relevant processes to ensure that the issue has been resolved and that alerts are no longer triggered unnecessarily.
  Monitor Alerts: Continue to monitor alerts to ensure that similar issues do not recur.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional information or solutions related to the specific alert or error.
  Documentation: Refer to the SAP TM documentation for guidance on configuring alerts and understanding the alerting framework.
  Support: If the issue persists or if you need further assistance, consider reaching out to SAP Support or your internal SAP support team for help.
  
  By following these steps, you should be able to identify and resolve the underlying issues that led to the alert being sent.