How To Fix /SCMTMS/CFIR519 - Cannot create credit memo; FWSD blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 519

• Message text: Cannot create credit memo; FWSD blocked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR519 - Cannot create credit memo; FWSD blocked ?

  The SAP error message /SCMTMS/CFIR519 Cannot create credit memo; FWSD blocked typically occurs in the context of SAP Transportation Management (TM) and is related to the creation of credit memos when the Freight Settlement Document (FWSD) is blocked. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Blocked Freight Settlement Document (FWSD): The error indicates that the Freight Settlement Document associated with the transaction is blocked. This could be due to various reasons, such as:
  
  The document is under review or has been flagged for some reason.
  There are discrepancies in the freight charges or other related data.
  The document is in a status that does not allow for credit memo creation.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the creation of credit memos under certain conditions.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create a credit memo for the blocked FWSD.
  
  
  Solution:
  
  
  Check the Status of the FWSD:
  
  Navigate to the Freight Settlement Document in question and check its status. Look for any indicators that show why it might be blocked.
  If the document is blocked due to a review or approval process, follow up with the relevant team to resolve the issue.
  
  
  
  Unblock the FWSD:
  
  If you have the necessary permissions, you may be able to unblock the FWSD directly in the system.
  Alternatively, contact your SAP administrator or the team responsible for freight settlement to assist in unblocking the document.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to credit memo creation in the SAP TM module. Ensure that the settings allow for credit memos to be created under the current conditions.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting to create the credit memo has the necessary authorizations. If not, request the appropriate access from your SAP security team.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/FWSD for managing Freight Settlement Documents.
  Documentation: Review SAP documentation related to Transportation Management and Freight Settlement for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details about the situation.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.