How To Fix /SCMTMS/CFIR504 - Select just one forwarding settlement document to create credit memo

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 504

• Message text: Select just one forwarding settlement document to create credit memo

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR504 - Select just one forwarding settlement document to create credit memo ?

  The SAP error message /SCMTMS/CFIR504 indicates that the system requires you to select only one forwarding settlement document when attempting to create a credit memo. This error typically arises in the context of the SAP Transportation Management (TM) module, particularly when dealing with forwarding settlement documents.
  Cause:
  The error occurs because the system expects a single forwarding settlement document to be selected for the credit memo creation process. If multiple documents are selected, the system cannot determine which one to use for the credit memo, leading to this error message.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review Your Selection: Ensure that you are selecting only one forwarding settlement document. If you have multiple documents selected, deselect all but one.
  
  
  Create Credit Memo: After ensuring that only one document is selected, proceed with the creation of the credit memo.
  
  
  Check for Filters: If you are using filters or search criteria to find documents, make sure that they are set correctly to avoid selecting multiple documents inadvertently.
  
  
  User Training: If this is a recurring issue, consider providing training or documentation to users on how to properly select documents for credit memo creation.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that deal with forwarding settlement and credit memo creation.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address underlying issues.
  Documentation: Review the SAP Help Portal or your organization's internal documentation for best practices on handling forwarding settlement documents and credit memos.
  
  By following these steps, you should be able to resolve the error and successfully create a credit memo in SAP.