How To Fix /SCMTMS/CFIR155 - Cannot create credit memo; all the items in FWSD are cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 155

• Message text: Cannot create credit memo; all the items in FWSD are cancelled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR155 - Cannot create credit memo; all the items in FWSD are cancelled ?

  The SAP error message /SCMTMS/CFIR155 indicates that a credit memo cannot be created because all items in the Freight Order (FWSD) have been canceled. This typically occurs in the context of SAP Transportation Management (TM) when trying to process a credit memo for a freight order that has no valid items to reference.
  Cause:
  
  All Items Canceled: The primary cause of this error is that all items in the associated Freight Order have been canceled. This means there are no valid items left to process for the credit memo.
  Incorrect Status: The status of the Freight Order or its items may not allow for the creation of a credit memo.
  Data Integrity Issues: There may be issues with the data integrity in the system, such as incomplete transactions or incorrect status updates.
  
  Solution:
  
  Check Freight Order Status: Review the status of the Freight Order and its items. Ensure that at least one item is in a valid state (not canceled) to allow for the creation of a credit memo.
  Reopen Items: If items were canceled in error, you may need to reopen them or create new items in the Freight Order to allow for the credit memo processing.
  Create New Freight Order: If all items are indeed canceled and cannot be reopened, consider creating a new Freight Order with the necessary items to process the credit memo.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling Freight Orders and credit memos to ensure compliance with business processes.
  Contact Support: If the issue persists or if you suspect a system error, contact your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/FWSD for Freight Orders.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  User Authorization: Ensure that you have the necessary authorizations to create credit memos and manage Freight Orders in the system.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the error and proceed with the necessary transactions in SAP.