How To Fix /SCMTMS/CFIR032 - Error while retrieving document ref. for forwarding settlement document

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 032

• Message text: Error while retrieving document ref. for forwarding settlement document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR032 - Error while retrieving document ref. for forwarding settlement document ?

  The SAP error message /SCMTMS/CFIR032 indicates that there is an issue with retrieving the document reference for a forwarding settlement document in the SAP Transportation Management (TM) module. This error typically arises during the process of handling forwarding settlement documents, which are used to manage and settle transportation costs.
  Causes:
  
  Missing or Incomplete Data: The forwarding settlement document may not have been created correctly, or required data might be missing.
  Document Reference Issues: The system may not be able to find the document reference due to incorrect or incomplete entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the document or related data.
  Configuration Issues: There may be configuration problems in the TM module that prevent the system from retrieving the necessary information.
  System Bugs or Inconsistencies: There could be bugs in the SAP system or inconsistencies in the database that lead to this error.
  
  Solutions:
  
  Check Document Creation: Verify that the forwarding settlement document has been created correctly and that all required fields are filled out.
  Review Document References: Ensure that the document references are correctly linked and that there are no discrepancies in the data.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the forwarding settlement document.
  Configuration Review: Review the configuration settings in the SAP TM module to ensure that everything is set up correctly.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Look for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Consult Documentation: Refer to the SAP documentation for the TM module for any specific guidelines related to forwarding settlement documents.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help in troubleshooting, such as /SCMTMS/CFIR for forwarding settlement.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Ensure that users are trained on the proper procedures for creating and managing forwarding settlement documents to minimize errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.