How To Fix /SCMTMS/CFIR031 - Error while retrieving data from forwarding settlement document

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/CFIR -

• Message number: 031

• Message text: Error while retrieving data from forwarding settlement document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/CFIR031 - Error while retrieving data from forwarding settlement document ?

  The SAP error message /SCMTMS/CFIR031 indicates that there is an issue while retrieving data from a forwarding settlement document in the SAP Transportation Management (TM) module. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Missing or Incomplete Data: The forwarding settlement document may not have been fully created or may be missing required data.
  Authorization Issues: The user may not have the necessary authorizations to access the forwarding settlement document.
  Data Consistency Issues: There may be inconsistencies in the data stored in the database, such as missing entries or incorrect references.
  Technical Issues: There could be a problem with the underlying database or the SAP system itself, such as a temporary outage or a bug in the software.
  Configuration Issues: Incorrect configuration settings in the Transportation Management module may lead to issues in data retrieval.
  
  Solutions:
  
  Check Document Status: Verify that the forwarding settlement document exists and is in a valid status. Ensure that all required fields are filled out correctly.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the forwarding settlement document. This can be checked in the user roles and authorizations.
  Data Consistency Check: Run consistency checks in the system to identify any inconsistencies in the data. This may involve checking related documents and entries in the database.
  Review Configuration: Check the configuration settings in the Transportation Management module to ensure they are set up correctly. This may involve consulting with a functional consultant or SAP support.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant transaction codes and system logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/CFIR for forwarding settlement documents and /SCMTMS/CFIR01 for creating or managing these documents.
  Documentation: Review SAP documentation related to Transportation Management and forwarding settlement processes for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.