How To Fix /SCMTMS/BUS_SHARE014 - Process terminated due to failed locking

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/BUS_SHARE -

• Message number: 014

• Message text: Process terminated due to failed locking

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/BUS_SHARE014 - Process terminated due to failed locking ?

  The SAP error message /SCMTMS/BUS_SHARE014 Process terminated due to failed locking typically occurs in the context of SAP Transportation Management (TM) when a process is unable to acquire a lock on a required object. This can happen for various reasons, such as concurrent processes trying to access the same data or a previous process not releasing the lock properly.
  Causes:
  
  Concurrent Access: Multiple users or processes are trying to access the same object simultaneously, leading to a locking conflict.
  Long-Running Transactions: A transaction that takes too long to complete may hold a lock longer than expected, preventing other processes from acquiring it.
  Deadlocks: Situations where two or more processes are waiting for each other to release locks can lead to this error.
  System Performance Issues: High system load or performance issues can exacerbate locking problems.
  Configuration Issues: Incorrect configuration in the TM system or related components may lead to locking issues.
  
  Solutions:
  
  
  Identify and Terminate Blocking Processes:
  
  Use transaction code SM12 to check for existing locks. Identify the user or process holding the lock and terminate it if necessary.
  
  
  
  Review Long-Running Transactions:
  
  Analyze the processes that are taking a long time to complete. Optimize these processes if possible to reduce the time locks are held.
  
  
  
  Increase Lock Timeout:
  
  If applicable, consider increasing the lock timeout settings in the system configuration to allow more time for processes to complete.
  
  
  
  Check for Deadlocks:
  
  Use transaction code SM21 to check the system log for deadlock situations. If deadlocks are frequent, analyze the processes involved and adjust them to avoid conflicts.
  
  
  
  System Performance Tuning:
  
  Monitor system performance and optimize database performance, memory allocation, and other system parameters to reduce locking issues.
  
  
  
  Review Configuration:
  
  Ensure that the configuration of the Transportation Management system is correct and aligns with best practices.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM21: System log for monitoring.
  ST22: Dump analysis for checking short dumps that may provide additional context.
  
  
  
  SAP Documentation: Review the official SAP documentation for Transportation Management for best practices and configuration guidelines.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.