How To Fix /SCMTMS/AYS_POPUP030 - When you reject this invoice, you reject an associated open dispute case

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/AYS_POPUP -

• Message number: 030

• Message text: When you reject this invoice, you reject an associated open dispute case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/AYS_POPUP030 - When you reject this invoice, you reject an associated open dispute case ?

  The SAP error message /SCMTMS/AYS_POPUP030 typically occurs in the context of the SAP Transportation Management (TM) module when you attempt to reject an invoice that is linked to an open dispute case. This message serves as a warning that rejecting the invoice will also affect the associated dispute case, which may not be desirable.
  Cause:
  The error message is triggered because:
  
  Linked Dispute Case: The invoice you are trying to reject is associated with an open dispute case. Rejecting the invoice will automatically reject the dispute case as well.
  Business Rules: The system enforces business rules to ensure that actions taken on invoices are consistent with the status of related documents, such as dispute cases.
  
  Solution:
  To resolve this issue, you have a few options:
  
  
  Review the Dispute Case: Before rejecting the invoice, check the status of the associated dispute case. If the dispute is still valid and needs to be resolved, consider addressing the dispute first.
  
  
  Close the Dispute Case: If the dispute case is no longer relevant or can be closed, you may want to resolve or close the dispute case before rejecting the invoice.
  
  
  Consult with Stakeholders: Discuss with relevant stakeholders (e.g., finance, accounts payable, or dispute resolution teams) to determine the best course of action regarding the invoice and the dispute case.
  
  
  Use Alternative Actions: Instead of rejecting the invoice, consider other actions that may be more appropriate, such as adjusting the invoice or putting it on hold, depending on your business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to invoice processing and dispute management in SAP TM.
  Documentation: Review SAP documentation or help files related to invoice processing and dispute management for more detailed guidance.
  Custom Development: If your organization has custom developments or enhancements in place, consult with your SAP technical team to understand any specific logic that may be affecting this behavior.
  
  Conclusion:
  The error message /SCMTMS/AYS_POPUP030 is a protective measure to ensure that users are aware of the implications of rejecting an invoice linked to an open dispute case. By following the suggested solutions, you can navigate this situation effectively while maintaining compliance with your organization's processes.