How To Fix /SCMTMS/AYS_POPUP027 - Freight booking already subcontracted, but no confirmation received

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/AYS_POPUP -

• Message number: 027

• Message text: Freight booking already subcontracted, but no confirmation received

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/AYS_POPUP027 - Freight booking already subcontracted, but no confirmation received ?

  The SAP error message /SCMTMS/AYS_POPUP027 indicates that a freight booking has already been subcontracted, but the system has not received a confirmation for that subcontracting. This situation can arise in the context of SAP Transportation Management (TM) when dealing with freight orders and subcontracting processes.
  Cause:
  
  Subcontracting Process: The freight order has been subcontracted to a carrier, but the confirmation from the carrier has not been received in the system.
  Communication Issues: There may be issues with the communication between the SAP system and the carrier's system, leading to a lack of confirmation.
  Delay in Confirmation: The carrier may be experiencing delays in processing the subcontracting request and sending back the confirmation.
  Configuration Issues: There may be configuration issues in the SAP TM system that prevent the confirmation from being processed correctly.
  
  Solution:
  
  Check Carrier Communication: Verify if the carrier has received the subcontracting request and if they have sent a confirmation. This may involve checking emails, EDI messages, or other communication channels.
  Manual Confirmation: If the carrier has confirmed the subcontracting verbally or through another means, you may need to manually enter the confirmation in the SAP system.
  Review System Logs: Check the system logs for any errors or warnings related to the subcontracting process. This can provide insights into what went wrong.
  Reprocess the Freight Order: If the confirmation is still not received, you may need to reprocess the freight order or create a new one, depending on your business processes.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to investigate any underlying technical issues that may be affecting the communication with the carrier.
  Configuration Review: Review the configuration settings in SAP TM related to subcontracting and freight order processing to ensure everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
  Documentation: Refer to the SAP TM documentation for detailed information on the subcontracting process and how confirmations are handled.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.