How To Fix SCMG_CASE055 - No text types exist for this case type, check the text profile

SCMG_CASE055 - Overview

• Message type: E = Error

• Message class: SCMG_CASE - Case: Messages

• Message number: 055

• Message text: No text types exist for this case type, check the text profile

What causes this issue?

No text types were found for the case type. This means that no texts
can be displayed or created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing, check the text profile for the case type. If no
text profile has been maintained, the note function cannot be used for
this case type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

SCMG_CASE055 - Details

• The SAP error message SCMG_CASE055 indicates that there are no text types defined for the specific case type you are working with in the SAP system. This typically occurs in the context of SAP Customer Relationship Management (CRM) or Supply Chain Management (SCM) when trying to create or manage cases that require text entries.
  
  Cause:
  
  Missing Text Profile: The text profile for the case type has not been defined or is incomplete. Text profiles determine which text types can be used for specific case types.
  
  Configuration Issues: The configuration settings for the case type may not have been set up correctly, leading to the absence of associated text types.
  Custom Development: If there have been custom developments or modifications in the system, they may have inadvertently affected the text type settings.
  
  
  Solution:
  
  
  Check Text Profile Configuration:
  
  Navigate to the configuration settings for the case management in SAP.
  Go to the transaction code SPRO and follow the path: 
  SAP