How To Fix /SCMB/TDL_FACT_MESS007 - FACTORY: LiveCache function module not available

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/TDL_FACT_MESS -

• Message number: 007

• Message text: FACTORY: LiveCache function module not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/TDL_FACT_MESS007 - FACTORY: LiveCache function module not available ?

  The SAP error message /SCMB/TDL_FACT_MESS007 FACTORY: LiveCache function module not available typically indicates that the system is unable to access the necessary LiveCache function modules required for certain operations in the Supply Chain Management (SCM) module, particularly in the context of Transportation and Distribution Logistics (TDL).
  Cause:
  
  LiveCache Not Installed or Configured: The LiveCache system may not be installed or properly configured in your SAP environment.
  Connection Issues: There may be connectivity issues between the SAP application server and the LiveCache instance.
  Function Module Missing: The specific function module that the system is trying to call may not be available or may not have been activated.
  Authorization Issues: The user may not have the necessary authorizations to access the LiveCache functions.
  System Version Compatibility: There may be compatibility issues between the SAP version and the LiveCache version being used.
  
  Solution:
  
  Check LiveCache Installation: Ensure that LiveCache is installed and configured correctly. You may need to consult your system administrator or SAP Basis team for this.
  Verify Connection: Check the connection settings between the SAP system and the LiveCache. This can be done using transaction codes like LC10 or LC11 to monitor the LiveCache status.
  Function Module Activation: If a specific function module is missing, you may need to activate it or ensure that it is part of the installed components. This may require technical support from SAP.
  User Authorizations: Verify that the user has the necessary authorizations to access LiveCache functions. This can be checked in transaction SU01 or PFCG.
  Check System Logs: Review system logs (transaction SM21) and short dumps (transaction ST22) for any additional error messages that may provide more context.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. You can search for notes in the SAP Support Portal.
  Upgrade or Patch: If there are known issues with the current version of SAP or LiveCache, consider applying the latest patches or upgrades.
  
  Related Information:
  
  LiveCache Overview: LiveCache is an in-memory database used by SAP SCM to handle large volumes of data in real-time, particularly for planning and optimization tasks.
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting LiveCache.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.